Zapp!: The Lightning of Empowerment; How to Improve Quality, Productivity, and Employee Satisfaction by William Byham, ISBN 0449002829
(Manufacturer: BALLANTINE BOOKS - Part No: 9780449002827 - SKU: 576970)

Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed ...Read More (specification)